Shipping policy

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Where do you ship to?
Canada only
How long does it typically take to process and ship an order?
3-5 business days
Do you offer free shipping?
No, customers pay shipping

Here's a shipping policy drafted for Something Neat by Nat:

Shipping Policy

Thank you for shopping with Something Neat by Nat! Here's everything you need to know about how we ship your order.

Where We Ship We currently ship within Canada only.

Processing Time All orders are processed within 3–5 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may take a little longer — we'll keep you in the loop if there are any delays.

Shipping Rates Shipping costs are calculated at checkout based on your location and the weight of your order.

Delivery Times Once your order has shipped, delivery times will vary depending on your location within Canada. You'll receive a confirmation email with tracking information as soon as your order is on its way.

Lost or Damaged Packages We are not responsible for packages lost or damaged in transit. If your order arrives damaged, please contact us within 7 days of delivery with photos and we'll do our best to make it right.

Questions? If you have any questions about your order, feel free to reach out to us — we're happy to help!